Privacy Policy

Effective Date: August 24, 2024

This Privacy Policy describes how Supernal, LLC (“Supernal,” “we,” “us,” or “our”) collects, uses, shares, retains, and otherwise processes your personal information. It applies to information collected when you visit our websites or any other digital or online properties or services that link to this Privacy Policy, including any mobile application or version of the sites (collectively, the “Sites”). Please note that we may provide you with different or additional privacy notices when we collect personal information in certain contexts or for specific purposes. Job applicants should review the privacy policy of our recruitment platform vendor Greenhouse at https://www.greenhouse.com/privacy-policy.

By browsing, accessing, or using our Sites, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

I. The Information We Collect, And How We Collect It

We collect the following categories of information, which may include personal information (collectively, the “Information”).

1) Information You Provide To Us
We collect information from and about you directly when you provide it to us. This information may be collected when you contact us, fill out a form, access or participate on our Sites, respond to surveys, or otherwise interact with us. This information may include:

Contact Information. We collect your contact information when you voluntarily provide it to us. For example, you may disclose contact information to us via the “Contact” link on our Sites, submit information by mail, telephone, in person or electronically, when signing up for our newsletters and other marketing communications, or when you register to attend an event or program. Contact Information may include first name, last name, e-mail address, postal address, employer, telephone number and other information that identifies you or can be used to identify or contact you.

Other Information. In addition to Contact Information, we may collect other kinds of information, such as:

Comments, questions, and requests you may make;
Information about your preferences, such as your preferred methods of communication and the types of information in which you are interested;
Event and service-related information (such as information required for registration, access to premises or online resources, dietary restrictions, and areas of interest);
Audio and visual information, such as photographs, video and voice recordings (e.g., from events you attended with us), or security camera recordings if you visit our premises;
Details of downloads from our Sites;
Records and copies of your correspondence (including email addresses and phone numbers), if you contact us; and
Any other information you voluntarily provide.

2) Information Obtained From Third Parties
We may receive certain information about you from other sources, including publicly available sources (such as public records and social media platforms), as well as our service providers and marketing partners.

When we collect personal information from users and visitors of other sites on which you have interacted with us, we will do so in accordance with the terms of use and privacy policies of those sites and applicable law. We may also receive personal information when you comment on our social media advertisements, post comments about us, or tag us in a public-facing social media post. Personal information may also be collected by the third-party social media sites that host our social media pages. These sites may provide aggregate information and analysis to us about visitors’ use of our social media pages. This allows us to better understand and analyze our user growth, general demographic information about the users of these pages, and interaction with the content that we post. Overall, this information may be used to help us understand the types of visitors and users of our social media pages and use of the content. This Privacy Policy does not cover personal information collected by such third-party social media sites. For more information on their privacy and security practices please review the privacy policies and terms of use on their respective websites.

3) Information Collected Automatically
We and our service providers may automatically obtain certain information about you, your electronic device, and your interactions with us, including the following:

Device data. We may collect data such as the type of device and its operating system and settings, browser type, mobile device carrier, country, IP address, and unique identifiers.
Internet and other or electronic activity data. This includes information about your interaction with our Sites, emails, and other online content.
Tracking Data. We may collect tracking data using first and third-party cookies, pixels, web server logs, web beacons, and similar data collection and tracking technologies on the Sites, third party websites, apps and online services, and across your devices (such as IP address, browser, type, ISP, platform type, device type). Third parties such as advertising networks and analytics providers may also collect information about your online activities over time and across different websites and devices when you access or use the Sites.

II. How We Use And Share Your Information

The Information is used by Supernal for the purpose for which it was collected and in a manner that is consistent with this Privacy Policy. These functions include operation, maintenance and improvements to the Sites, providing our products and services, solicitation of your feedback, gaining a better understanding of our customers and visitors of our Sites, responding to your requests and questions, hosting events, and informing you about our company, products, services, events, and other areas of interest.

Analytics Services. We may use third-party web analytics services, such as Google Analytics, to help us understand and analyze how Site visitors use our services. For more information on how Google Analytics uses data collected through our Sites, visit www.google.com/policies/privacy/partners.

Aggregated Data. We may analyze your personal information in aggregate form which does not identify you personally (“Aggregated Data”). The Aggregated Data may be used to operate, maintain, manage, and improve the Sites, shared with our affiliates, agents, and business partners, and otherwise used and disclosed for lawful business purposes. We do not re-identify de-identified or aggregated information.

Service Providers/Vendors. Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services, for example web hosting, disaster recovery, client survey and marketing, and data storage.

Reorganization. If in the future Supernal undergoes a corporate, partnership, or business reorganization, we may transfer the Information, including personal information, to the new or surviving entity.

Protection of Rights and Compliance. We may use your Information to protect the rights, privacy or safety you, us or others; to ensure our compliance with legal and contractual requirements; and to prevent and investigate illegal, unethical, or unauthorized activities (including cyberattacks and identity theft).

If Supernal intends on using or disclosing your personal information in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the personal information is collected.

III. How We Protect Your Information

We take commercially reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the personal information that you supply will not be intercepted while being transmitted to and from us over the Internet.

IV. Data Retention

Supernal determines the data retention periods based on the purposes for which we collect and/or receive the information and legal and regulatory requirements. In addition to this, we may consider other factors, such as the nature and sensitivity of the data, and whether we can achieve the purpose for which we collected the data through other means.

V. Your Privacy Choices

1) Your Information
You may request access to, correction of, or deletion of the personal information we maintain about you, and we will endeavor to respond to your request. In order to make such a request, please contact us as indicated below.

2) Marketing Communications
You may opt-out of marketing-related emails by clicking on the “unsubscribe” link located on the bottom of any marketing email or emailing us at contact@supernal.aero. We will use commercially reasonable efforts to process such requests in a timely manner. Please note that even if you opt-out of marketing-related emails, you will continue to receive service-related and other non-marketing emails.

3) Tracking Technology
You can choose not to permit tracking technologies, such as cookies and web beacons, when you use our services, but blocking some types of these tracking technologies may interfere with your experience.

Browser-Based Opt-Outs. You may be able to disable tracking technologies using your web browser settings. Please review your browser’s instructions or visit All About Cookies for general information.

Google Analytics Opt-Out. To opt out of Google Analytics cookies, visit Google’s My Ad Center and/or download the Google Analytics Opt-Out Browser Add-On.

VI. Children

We do not knowingly collect personal information from children under the age of 18 through the Sites. If you are under 18, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Sites without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us, please contact us, at contact@supernal.aero and we will endeavor to delete that information from our databases.

VII. External Websites

The Sites may contain links to third-party websites. These third-party sites may collect information about you if you click on a link. We have no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

VIII. Important Notice To Non-U.S. Residents

The Sites are hosted in and provided from the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States where the privacy laws may be different from those in your country of origin. If you are located outside the United States and choose to use the Sites, you consent to any transfer and processing of your personal information in accordance with this Privacy Policy.

IX. Notice To California Residents

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. In order to submit such a request, please contact us using the contact information provided at the end of this document. Please note, however, that we do not share, nor have we shared in the past, personal information with third parties for direct marketing purposes.

X. Notice To Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of personal information to third parties. You can exercise this right by contacting us at contact@supernal.aero with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address. Please note, however, that we do not sell any personal information to third parties.

XI. Changes To This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on the Sites. By accessing the Sites after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

XII. How To Contact Us

Please reach out to contact@supernal.aero for any questions, complaints, or requests regarding this Privacy Policy, and include in the subject line “Privacy Policy", or contact us by mail at:

1101 16th Street N.W., Washington, D.C., USA 20036.